原標題：如何寫一封標準的英文電子郵件？

如果你沒在外企工作過，對于英文電子郵件的寫法可能不是很了解。

今天英大就給大家正式講解一下： How to write an email in English？

Clarity, conciseness and being correct are the keys!

清晰、簡潔、無誤，是寫英文電郵的關鍵。

一般，英文電子郵件包括以下4個部分：

Subject line 主題 Salutation 稱謂 Main point 正文 Closing 結(jié)尾

1. Subject line郵件主題

郵件主題要簡明扼要，講清楚你這封郵件的主要內(nèi)容/目的。

Make sure the subject line is simple, specific, but catchy. Remember always that professionals may receive hundreds or more emails per day, the more specific and appealing the subject is the more easier is to connect it with ones personal work.

郵件主題盡量保持簡單、明確，但一定要 抓人眼球。 你要知道，專業(yè)的工作者每天會接收上百封郵件，你的郵件主題越簡單明確、越能吸引他的注意。

2. Salutation稱謂

在郵件正文的開頭，一般要加上禮貌稱謂。具體的稱謂用詞，視收件人和你的關系而定。

1、Friends and colleagues

寫給朋友/同事

在給朋友或普通同事寫電郵時可以直接用“ Hi”開頭，如果你和ta關系不錯，也可以用“Hello”或者“Hello Tom”這種表達來開頭。

2、For acquaintances

寫給一般熟人

如果你知道收信人的名字，可以用“Dear Mr Jones”或“Dear Ms Jones”來開頭，對于不知道對方是否已婚的女性收信人，用“Ms”來代替“Miss”或“Mrs”比較保險。

3、Formal emails

正式郵件

如果你不知道收件人的名字，可以寫“Dear Sir”或者“Dear Madam”，如果你連對方的性別也不知道，可以直接寫“Dear Sir/Madam”。

4、Writing to a group of people

收信人不只1個

如果你的收信人不只1個，那么你可以寫“Dear customers”或者“Dear partners”。

如果你的收信人們和你是同一個公司或部門的，可以用“Dear All”,“Dears”,"Dear colleagues"，或者說“Hello everyone”。

5、Writing to a group of bosses in your company

寫給自己公司的幾個老板

給老板[們]寫電郵，用"Dear Managers", "Dear Directors"或者"Dear Board members"。 （經(jīng)理、主任、董事會成員）

6、No greeting

不寫稱謂

這種情況經(jīng)常出現(xiàn)在公司內(nèi)部郵件中，同事們之間快速電郵溝通。這種形式的電郵，更像是使用電話的作用。這種情況下就不需要寫稱謂了，直接寫事情就可以啦。

3. Main Point郵件正文

Your first sentence should tell the reader what your email is about. Here are four of the most common reasons for writing an email, along with some sentences you can use to start:

郵件正文的第一句話，你需要告訴收件人這封郵件的主要內(nèi)容是什么。

下面列舉了幾種常見的、不同目的的電郵類型，以及相應的句式表達：

1. Replying to a previous email

答復別人此前發(fā)來的郵件

Thanks for the information.

Thanks for your phone call.

Thanks for getting me the figures.

2. Giving brief updates

簡單同步事項進展

Just a quick note to tell you…

Just a quick note to let you know…

Just to update you on…

3. Referring to an attachment

提示附件內(nèi)容

Take a look at the attached file.

Have a quick look at the file Ive attached about…

Thought you might find the attached interesting.

4. Changing plans

計劃變更

Sorry, but I cant make the meeting tomorrow.

Sorry, but I wont be able to meet you next week.

Sorry, but something has come up and I cant meet you for lunch.

Your first sentence should only have one theme. For example, your reason for writing may be to ask for help, or to share some information, or to ask a question. Your first sentence for these different situations could be:

第一句話只能有一個主題。比如說你寫電郵是想尋求對方的幫助，或者分享某些信息，或者詢問一個問題。那么對不同目的的郵件，你的第一句話應該是這樣的：

"Have you got a few minutes to help me with…?"

你能抽點時間幫助我……嗎？

"Just wanted to let you know…"

只是想知會到你……

"Regarding X, can you tell me if…?"

關于X事，你能告訴我是否……嗎？

If you have more than one reason for writing, give each reason its own paragraph. It doesnt matter if your paragraph is only one line long. In fact, the extra space helps your reader to understand you have more than one reason for writing.

如果你寫電郵的目的不只一個，那么每件事要有單獨分段。

如果某一段只有一個句子，那也沒關系。因為回車空行可以幫助收信人迅速了解，你的郵件溝通的不只是一件事。

4. Closing郵件結(jié)尾

在郵件結(jié)束之前，再次對收件人表示感謝。比如，你可以用這些表達：

“Thank you for your consideration.”

多謝關照。

“Should you have any questions, please feel free to contact me.”

有任何問題，請隨時聯(lián)系我。

"I look forward to hearing from you."

期待您的回信。

最后的最后，你還需要在你的名字落款前，加上一個beautiful closing. 也就是文末的客套話啦。具體用哪種英文表達，也視你和收信人的關系而定：

1、Formal

正式

Yours sincerely,

Yours faithfully,

2、Semi-formal

半正式

Kind regards,

Regards,

Best wishes,

3、Informal

非正式

Love from,

Take care,

All the best,

好了，寫英文電子郵按照上面的套路就可以啦！要知道，一封professional的電郵可以為你加分不少哦！

下面就來看看English Email中的加分項：

How to write better emails？

1. Use a deive subject line.

在郵件主題中寫一些描述性的關鍵詞

盡量簡明扼要地寫清楚重要信息，比如你可以寫“Meeting at 10am about pay rise”，這樣把會議時間、主題等關鍵點都交代清楚了。盡量不要寫“Urgent”這樣抽象空洞的主題詞。

回復郵件時也要注意重新寫主題，而不是用郵件系統(tǒng)自帶的Re: or R:R:。

一定不要用通用無意義的主題詞，比如“Hello”“Hi”，這樣的郵件很容易被當做垃圾郵件刪掉。

2. Keep your emails short.

郵件盡量簡短

Try to keep to only one point in each email. If necessary, you can send more emails on different points. If you write a deive subject line for each email, its easier for your reader to understand the content of your email.

盡量在一封郵件中只包含一個主題。如果有必要的話，多件事可以分開發(fā)幾封不同的郵件。

如果你的郵件主題描述清晰，那么收件人會更容易理解你整個郵件要表達的意思。

3. Make sure your reader knows what to do next.

給收件人明確的動作指示

Help your reader act on your email. For example, if you want your reader to find some information for you, write "Please can you find me the sales figures for 2009" instead of the vaguer "Im going to need the sales figures for 2009".

讓收件人在看完你的電郵后知道做什么。舉個例子，如果你想讓ta幫你收集信息，那么你就要用這樣的表達“Please can you find me the sales figures for 2009?”而不是“Im going to need the sales figures for 2009.”

4. Dont send heavy attachments.

不要放容量過大的附件

If possible, send a zip file, or give web addresses where your reader can find information.

如果可以，盡量把附件中的文件壓縮一下、或者給一個下載（網(wǎng)盤）地址。

5. Be careful what you write in your email.

注意你郵件里所寫的內(nèi)容

Try to make your emails informative and polite.

郵件行文盡量保持信息充分、禮貌周到。

Avoid using emoticons and smilies in business emails, or too many exclamation marks.

商務郵件中不要使用表情符號，也不要用太多感嘆號。

6. Check your email before you send it.

郵件發(fā)送之前要檢查

郵件發(fā)送前要檢查，尤其避免語法、拼寫等低級錯誤。同時問自己這幾個問題：

"Is this clear?"

我說得夠清楚嗎？

"Does my reader know what to do next?"

收件人知道要做什么嗎？

"Is this polite?"

我寫得夠有禮貌嗎？

7、Use a neutral Email address.

使用正式的郵件地址

Your Email address should be a variation of your real name, not a username or nickname. Never use an unprofessional email address like fluffykitten@email.com. No one will take you seriously if your reply-to is joke name or inappropriate name.

你自己的郵件地址，應該由你的真實姓名演化而來，不要用網(wǎng)名或昵稱。

千萬不要使用fluffykitten@email.com 這樣不專業(yè)的地址，因為沒有人會把一個不嚴肅地址發(fā)來的郵件當回事兒。

最后，給大家上一個Email的示范：

To: jjones@jonesofficesolutions.com

From: tmcaden@jonesofficesolutions.com

Subject: Meeting About New Internet Service Provider 1/8/2013

Mr. Jones,

I have been researching our choices for internet providers over the past week, and I wanted to update you on my progress.

We have two options: H.C. Cable and Toll South. Both offer business plans, and I will go over the pricing of each plan at the meeting on Tuesday. Both of the options I listed have comparable speed and data usage offerings as well. I called your personal provider, GoGo Satellite, but they did not have any business offerings. They primarily do residential internet service.

I will talk with Joe and Susan in IT about these options and get their suggestions. I will also send out meeting requests to everyone, including Mr. Morris in operations. If you have any questions prior to the meeting, please let me know.

Respectfully,

Tina McAden

Administrative Assistant

Jones Office Solutions

(555) 124-5678

標準的英文電子郵件，你學會了嗎？

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